Shipping Policy
Handling:
We take every order seriously. Each order is processed within 0-3 business days. After ensuring the product is checked and ready, we dispatch it the following day. Rest assured, every order comes with tracking from dispatch to delivery.
Which countries do we deliver to?
We offer worldwide shipping to many countries around the globe. Shipping costs and transit times vary by country.
How much is the shipping cost to my location?
For most products, orders to the United States, Canada and Australia qualify for free shipping. However, for certain lower-priced items, a partial shipping fee may apply, which will be calculated at checkout.
For orders from other countries, shipping rates will be calculated based on your location at checkout, ranging from $0 to $12.
| Available Countries and Timelines for Delivery | |
|---|---|
| North America | |
| United States | 5-12 business days |
| Canada | 5-12 business days |
| Europe | |
|---|---|
| United Kingdom | 5-10 business days |
| Ireland | 5-12 business days |
| Netherlands | 5-12 business days |
| Spain | 5-12 business days |
| Sweden | 5-12 business days |
| Germany | 5-12 business days |
| France | 5-10 business days |
| Italy | 5-12 business days |
| Switzerland | 5-12 business days |
| Rest of Europe | 5-12 business days |
| Australia | |
|---|---|
| Australia | 5-12 business days |
| New Zealand | 5-12 business days |
| Asia | |
|---|---|
| Malaysia | 5-10 business days |
| Saudi Arabia | 5-10 business days |
| Singapore | 5-10 business days |
| United Arab Emirates | 5-10 business days |
| Japan | 5-10 business days |
| Rest of Asia | 5-12 business days |
Incorrect Addresses
Accurate shipping address is crucial, and it's best to double-check your delivery address. If you provide an incorrect delivery address, we will do our best to redirect the package to the correct address, but sometimes the postal service may not be able to complete this task, and any additional costs incurred will be your responsibility.
Order Tracking
Once we are able to ship your order, a tracking number will be provided. Additional delays beyond our control, such as postal delays or customs checks, may occasionally occur. Thank you for your patience and understanding.
Lost Packages
Every order is guaranteed, and if your package does not arrive, you are eligible for a refund or replacement. Please contact us.
Additional notes on shipping times
Please allow extra time during busy seasons, as postal delays are beyond our control. Other factors such as distance, customs, and natural disasters may lead to further postal delays.
Taxes and Customs Fees
Our prices already include taxes on our end. However, depending on your location's laws, you may be required to pay local customs duties and taxes. We do not cover these fees and taxes. We are not responsible for delays caused by your country's customs department. For more detailed information about charges, please contact your local customs."
If you have any questions or concerns about your order, please don't hesitate to reach out to us at here We are here to help and will do our utmost to assist in tracking missing parcels or investigating any delays.
Thank you for choosing us for your needs.